How it works
Three steps to the deposit that’s fairly yours
Tell us where you are, forward your documents and add photos. We read everything, draft your comments and replies, and you send them from your own email.
Tell us where you are
Just moved in, moving out, or already holding the checkout report or a deduction claim. We start you at the right step.
Forward your documents and add photos
AI reads your tenancy agreement, inventory and emails, compares them with your photos and drafts your comments and replies.
You choose, and send from your own email
You check every word. We never contact your landlord or agent. Deadlines and amounts are worked out for you.
MyDepositBack is your champion at every stage.
Wherever you’re up to, from the day you get the keys to the day your money lands.
Photograph each room, item by item. We compare your photos with the inventory, find the damage it missed and draft your comments before the deadline. Then we check your deposit is protected by day 31.
Inventory checked
The inventory misses 3 marks in the living room, including a burn on the carpet. Your comments are drafted: approve them before the deadline on Friday.
Fix list ready
Your fix list is ready. The oven and the bedroom carpet are the most likely charges, so start there.
Report checked
2 items in the check-out report contradict your check-in photos. Your comments are ready to approve.
Claim checked
3 of 5 charges don’t stand up. Your counter-offer of £1,010 is drafted and ready to approve.
Payout tracked
The adjudicator awarded you £640. We’ll check it’s paid within 10 days.
On your side, and honest about it
We never contact your landlord
Your landlord only ever deals with you. Every message goes from your own email.
You approve every word
AI drafts, you choose. Nothing is sent without you.
Deadlines and amounts are worked out, not guessed
Scheme deadlines, item lifespans and totals come from fixed rules and your landlord’s own figures.
Legal information, not legal advice
We are not a law firm. We explain the schemes’ rules and guides so you can make your own choices.
Start free. Pay only for your stage.
Your first room is checked free, with no card needed. Packs from £9, paid once for your stage.
Try life with a champion in your corner.
Your first room is checked free. No card needed.
